Viking · Los Angeles
Dishwasher Repair
Fill, drain, wash-pump and leak diagnosis on Viking integrated and panel-front dishwashers.
01 On the phone
What people describe
These are the sentences this call actually arrives as. If yours is not here it is still worth saying out loud — the wording usually points somewhere.
- Detergent pod still sitting whole at the end of the cycle
- Machine fills and hums but nothing actually gets washed
- Grinding noise every time it drains
- A cycle that took an hour now runs most of the afternoon
02 Diagnosis
What it usually turns out to be
Dirty water backing into the tub is often plumbing rather than the appliance — a drain loop that has sagged, or a disposal port still capped after somebody else worked under the sink.
- A dead wax motor in the detergent dispenser, which is why the pod is still sitting whole at the end of the cycle.
- A seized circulation pump: the machine fills, hums and drains, and nothing is actually being washed.
- Something hard wedged against the chopper or the impeller, which is the grinding noise on every drain.
- A thermistor reading low, so the machine sits waiting for heat it already has and a one-hour cycle runs all afternoon.
03 What it costs
What a repair comes to
Flat $89 service call covering the visit and full diagnosis, credited against the repair once you approve it.
- Igniter or burner assembly
- $190–$420
- Oven thermostat or heating element
- $200–$420
- Refrigeration fan or defrost system
- $290–$660
- Dishwasher pump or control
- $200–$390
- Control board or touch panel
- $440–$670
- Compressor or sealed-system repair
- $1,430–$3,190
- Replacing it instead
- $6,910–$17,140
That last line is a comparable Viking replacement, before installation. It is the reason even the sealed-system band above is usually the cheaper road on a machine that is otherwise sound.
What moves the number
Every line is a range because two appliances reach the same symptom by different routes. A burner that will not catch can be an electrode to clean or a spark module to replace, and the meter decides which before anybody quotes.
What you get on the day is one figure for your appliance, agreed with you before a panel comes off and before a part is ordered. Say no and the visit ends there. Say yes and the $89 already paid for the diagnosis comes off that figure.
04 How it runs
One visit, three parts
No subcontracted dispatch: the person on the phone and the person at the appliance share notes.
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On the phone
What it does now, what it did before, and the model off the plate if you can reach it. Two minutes of that narrows most calls down before anyone sets off.
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At the appliance
Meter, gauges, flame pattern, current draw. You get told what failed and what putting it right involves, with the price agreed before a panel comes off.
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Afterwards
The old part stays with you if you want to see it, the appliance gets run up and tested, and the $89 visit comes off the bill.
Other Viking work
05 Questions we get on the phone
Dishwasher Repair questions
Nothing here is a sales answer. Where the honest reply is “it depends”, it says what it depends on.
What does a dishwasher repair visit cost?
A flat $89 for the visit and the diagnosis, credited against the repair if you go ahead. The price for the work itself is agreed with you before anything is taken apart.
Where in Los Angeles do you cover for this?
Brentwood, Pacific Palisades, Bel-Air, Hancock Park and the streets around them. Anywhere else on the Westside or in central Los Angeles, ask on the phone.
What does it usually turn out to be?
A dead wax motor in the detergent dispenser, which is why the pod is still sitting whole at the end of the cycle.
06 After the visit
After a dishwasher repair call
4.9 / 5752 reviews
“It filled and hummed but nothing was actually being washed. The circulation pump had seized, and he showed me the stalled rotor rather than just handing over a bill. Glasses come out clear again.”
Lucienne B. · Bel-Air · February 2026
“The door began falling open instead of holding halfway. One counterbalance cable had frayed off its drum. He changed both sides so they wear together and reset the tension. It stays where I leave it.”
Ramiro L. · Brentwood · July 2025
“Loud grinding every time the machine drained. A shard of glass had wedged against the chopper, and he checked the impeller for damage too. Marked down only for the wait.”
Emilio Z. · Pacific Palisades · March 2026
Book a dishwasher repair visit
Tell us the model and what it is doing. $89 covers the visit and the diagnosis, and comes off the repair.
$89 for the visit and the diagnosis, credited against the repair. Work carried out 8:00 am – 8:00 pm, seven days.